PARTICIPANT EXPERIENCE AGREEMENT
I desire to participate in a Creatio Experience and have submitted my application. I understand my application will be considered pending until it is reviewed and either approved or declined. By submitting my application I agree to the following policies:
Experience Payments and Deposits
If my application is accepted and I am able to participate in an Experience, I will be responsible for paying the full cost of the Experience, including land (accommodations, food, transportation, etc.) and airfare (if applicable), by the posted deadline(s) established by Creatio. All checks should be made payable to “Creatio” and mailed to Creatio, 3290 W Milan Ave, Englewood, CO 80110 or paid online via credit card or bank transfer. If you are traveling as part of a group, your group coordinator may be collecting payments from you and submitting payment to Creatio on your behalf.
Upon submission of my nonrefundable deposit an account will be established and all monies will be administered as an individual “support account” set up in my name in Creatio’s records.
Creatio will spend no money or make any reservations (airfare, lodging, etc…) on my behalf until my application has been accepted and I have submitted the Experience payment(s) by the due date(s) listed on the Creatio website.
All remaining Experience costs must be accounted for by Creatio no later than the due date listed on the Creatio website or by agreement with a Creatio representative.
If my payment is late, I am subject to a late fee of $10 for every 5 business days my payment is late. These fees must be paid prior to my Experience start date or I may be ineligible to attend.
Any contribution made to Creatio that is designated to an individual support account shall be considered a gift to Creatio. All gifts to Creatio are the sole property of Creatio and to the extent permitted by law, shall be considered as a charitable contribution for federal income tax purposes. Gifts will not be refunded or distributed to me, regardless of use.
Medical / Health Insurance
I will have health insurance or will purchase a policy that will cover any medical emergencies/accidents for the duration of the Creatio Experience. I will provide proof of coverage to Creatio, in the form of a carrier and policy number, or email from a medical insurance carrier with dates of coverage and a summary of what’s covered.
Travel insurance is required, and depending on the Experience, a policy in my name may be included in the cost of my Experience with Creatio. If it is not included I will purchase my own policy and provide proof of purchase to Creatio no later than one week prior to the Experience start date. All policies included in an Experience only provide coverage during the advertised dates of the Experience. If a situation arises prior to departure (e.g. the participant gets sick and must withdraw from the Experience prior to departure date), this would not not be covered and the participant is not entitled to a full refund).
Group and Participant Withdrawal Refund
If a group or participant withdraws more than 30 days prior to a program start date, they will forfeit all costs associated with flights, hotels, reservations and administration but will receive a credit for the remaining Experience cost that can be redeemed for another Creatio Experience within one year of original Experience start date.
There are no refunds or Experience credits granted for participant withdrawals less than 30 days prior to program departure.
Any group or participant returning from a program before the scheduled return date forfeits all Experience payments and must cover all expenses associated with an early return. If a participant withdraws prior to the Experience start date, they may be able to transfer their registration to another person. The substitute would take on the responsibilities of the original participant.
Cancellation or Substitution by Creatio
Creatio will make reasonable efforts to keep the itinerary as it has been published; however, the final itinerary may vary due to availability and factors beyond our control. Creatio may in their sole discretion substitute services such as hotels or goods of similar quality for any service or good stated in the itinerary.
Creatio reserves the right to cancel an Experience, or to change any aspect of an Experience including dates, location, itinerary or duration either before or during a program because of weather, enrollment, health hazards or for any other reason that Creatio determines, in its discretion, is appropriate. If Creatio cancels an Experience their liability is limited to a refund of the recoverable cost of any unused portion of the Experience and Creatio will not be liable for any other costs, damages or refunds of any kind for any loss, delay, inconvenience, disappointment or expense in such circumstances. If an Experience in progress must be interrupted or canceled, Creatio’s liability shall be strictly limited to refund of the recoverable cost of any unused portion of the Experience.