Updated January 19, 2022
Creatio’s Response to COVID-19
As travel resumes, Creatio is committed to leading experiences while minimizing COVID-19 risk. We are focused on resuming operations in a safe, responsible and sustainable way and follow Health Department Guidelines to ensure the safety of our participants.
We have also increased booking, postponement and cancellation flexibility during this time. Please review our cancellation policy here: Cancellation Policy
Any participant may reschedule their experience for any reason with a minimum of 45 days advance notice. Experiences that include flights and other non-refundable elements are subject to the fees imposed by the partner airline in addition to any other nonrefundable costs. Trip credit is valid for 12 months from the date of change and may be applied to any future posted experience dates. You do not have to travel within those 12 months, only pick a date, subject to availability.
Participants are responsible for their entry into their experience destination. Be sure to check the U.S. Embassy website for country you are traveling to for the most up to date information on entry and exit requirements. Information changes frequently and travelers must be aware of and comply with all local ordinances and travel requirements.
Contact your experience lead or firstname.lastname@example.org with any questions!