The Coronavirus and Your Travel Plans

Updated March 16, 2020

At Creatio, we are closely monitoring the status of the Coronavirus outbreak and listening to the advice of government agencies. The safety of our clients and staff is our most important concern. We do not take the situation lightly and will proceed in making the best possible decisions.

There is currently a nationwide Level 3 State Department Travel Advisory (reconsider travel abroad) for all international flights due to the Corona Virus COVID-19. We recommend all travelers to see the latest travel advice from the State Department here.

If Creatio deems that an Experience should be cancelled, we will notify participants immediately, in which our standard cancellation policy applies.

Thanks to modern technology, all Creatio employees are able to work from home without significant impact and have been directed to do so for the time being.


We are postponing all Experiences (that have not already been cancelled by client) that are scheduled through April 22 due to the Coronavirus. Our hope is to resume again on April 23 and we will make that decision as the situation evolves. If your trip has been affected we will be working with you on options for re-booking.


There has been an increase in the number of confirmed cases of Coronavirus in Italy and Spain. Because these Experiences are over two months out, these Experiences are still a “Go” as we continue to monitor the situation and will update participants if anything changes.


We ask that travelers follow advice of your Creatio guides and local authorities, and take all preventive measures as recommended by health authorities and state department.

We are dedicated to providing safe and enjoyable Experiences for all our participants, and are taking precautionary measures to ensure local partners and guides maintain high sanitization standards and mitigate the risk of any illnesses by equipping leaders with sanitary wipes, alcohol-based hand rub, and sanitization protocols.

For general information and health advice for travelers, we recommend visiting the World Health Organization website: WHO

We’ll keep monitoring the situation and will update this page if the situation changes or as soon as more information becomes available.

Please join us in prayer for all those affected by the Coronavirus, and for a cure to be quickly developed. Thank you all for your dedication to our mission and may God bless you.

For any additional questions, please email: [email protected]